Competences - 90 10 00 05 15 Counsel clients 

Page / - last modified by Simon Skerlan on 2022/01/12 20:59 

90 10 00 05 15 Counsel clients 
last modified by Simon Skerlan
on 2022/01/12 20:59

Table of Contents
Counsel clients (90 10 00 05 15)
ESCO description
In other languages
Development notes
Sectoral layer
Sectoral detail
Assessment
Training
References

Contents
•	Counsel clients (90 10 00 05 15)
•	ESCO description
•	In other languages
•	Development notes
•	Sectoral layer
•	Structure
•	Sectoral detail
•	Skills
•	Knowledge
•	Autonomy / attitude
•	Assessment
•	Self assessment
•	Mentor assessment
•	Acceptable assessment methods
•	Training
•	References
Counsel clients (90 10 00 05 15)
ESCO description
Title	counsel clients	
Description:	Assist and guide clients to overcome their personal, social, or psychological issues.	
Scope note:	 	
Concept URI:	http://data.europa.eu/esco/skill/ac6ff889-328b-46ea-a8ee-e196443b2447	
ESCO version:	1.09	
In other languages
Deutsch:	 
Kunden/Kundinnen beraten
 	
Nederlands:	 
klanten begeleiden
 	
Italiano:	 
offrire consulenza ai clienti

Development notes
Status: In progress / second read / finalised (date)
(The notes below will be removed at the end of the project)
second read SKR

Sectoral layer
Structure
Field and subfield:	90 10	
Place in the process:	00	
Level:	05	
Unique identifier:	15	

Sectoral detail
Skills
•	Recognise people's personal, social, or psychological issues.
•	Support people mentally in a goal-oriented way.
•	Assist people during change process.
Knowledge
•	Knowledge about fundamental psychological interrelation.
•	Knowledge about motivation techniques.
Autonomy / attitude
•	Aware of other’s behavior
•	Able to solve complex issues
•	Patience
•	Able to act on own initiative
•	Sense of methodology
•	Concentration
•	Emotional intelligence
•	Open-minded
•	Motivated
•	Committed to self-development
•	Positive approach
•	Empathy

Assessment
Self assessment
 1.	I don't know how to assist and guide clients to overcome their personal, social, or psychological issues.
 2.	I am uncertain how to assist and guide clients to overcome their personal, social, or psychological issues.
 3.	I know how to assist and guide clients to overcome their personal, social, or psychological issues.
 4.	I am more than able to assist and guide clients to overcome their personal, social, or psychological issues.
Mentor assessment
 1.	... doesn't know how to assist and guide clients to overcome their personal, social, or psychological issues.
 2.	... is uncertain how to assist and guide clients to overcome their personal, social, or psychological issues.
 3.	... knows how to assist and guide clients to overcome their personal, social, or psychological issues.
 4.	... is more than able to assist and guide clients to overcome their personal, social, or psychological issues.
Acceptable assessment methods
•	Observation in a Simulated Environment
•	Observation on Site
•	Role Play
•	Structured Portfolio
•	Oral Examination

Training
Training on the job under supervision or in small groups of students.

References
•	[put references to other competence systems here]