Wiki source code of 70 22 00 05 30
Version 46.1 by Randell Greenlee on 2021/11/18 16:52
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1 | {{box cssClass="floatinginfobox" title="**Contents**"}} | ||
2 | {{toc/}} | ||
3 | {{/box}} | ||
4 | |||
5 | = **Identify customer's needs** (70 22 00 05 30) = | ||
6 | |||
7 | == [[ESCO description>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer ESCO description.WebHome]] == | ||
8 | |||
9 | (% style="width:691.25px" %) | ||
10 | |(% style="width:179px" %)**[[Title>>path:/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Title/]]**|(% style="width:509px" %)[put ESCO title in English her] | ||
11 | |(% style="width:179px" %)**[[Description>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer ESCO description.WebHome]]**:|(% style="width:509px" %)[put ESCO description in English here] | ||
12 | |(% style="width:179px" %)**[[Scope note>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Scope note.WebHome]]**:|(% style="width:509px" %)[put ESCO scope note here] | ||
13 | |(% style="width:179px" %)[[**Concept URI**>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Concept URI.WebHome]]:|(% style="width:509px" %)[put IRL (bottom ESCO page) here, not URL!] | ||
14 | |(% style="width:179px" %)[[**ESCO version**:>>doc:01 Sectoral Layer.Sectoral Layer Glossary.ESCO version.WebHome]]|(% style="width:509px" %)1.08 | ||
15 | |||
16 | === [[In other languages>>doc:01 Sectoral Layer.Sectoral Layer Glossary.In other languages.WebHome]] === | ||
17 | |||
18 | (% style="width:1193.25px" %) | ||
19 | |(% style="width:180px" %)Deutsch:|(% style="width:1012px" %)**[put title in German here]** ([ put description in German here] ) | ||
20 | |(% style="width:180px" %)Nederlands:|(% style="width:1012px" %)**[put title in Dutch here]** ([ put description in Dutch here] ) | ||
21 | |(% style="width:180px" %)Italiano:|(% style="width:1012px" %)**[put title in Italian here]** ([ put description in Italian here] ) | ||
22 | |||
23 | ---- | ||
24 | |||
25 | == [[Development notes>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Development notes.WebHome]] == | ||
26 | |||
27 | Status: In progress / second read / finalised (date) | ||
28 | |||
29 | (The notes below will be removed at the end of the project) | ||
30 | |||
31 | (% class="box errormessage" %) | ||
32 | ((( | ||
33 | (% class="wikigeneratedid" id="HStatus-weneedtocheckthesectorallayer" %) | ||
34 | **ToDo** | ||
35 | \\ | ||
36 | ))) | ||
37 | |||
38 | ---- | ||
39 | |||
40 | == [[Sectoral layer>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer.WebHome]] == | ||
41 | |||
42 | (% class="wikigeneratedid" %) | ||
43 | ((( | ||
44 | (The sector layer contains the refined definition of the ESCO competences in sector specific wording) | ||
45 | |||
46 | === [[Structure>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Structure.WebHome]] === | ||
47 | |||
48 | (% style="width:618.25px" %) | ||
49 | |(% style="width:268px" %)[[Field and subfield>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Field and subfield.WebHome]]:|(% style="width:347px" %)00 00 | ||
50 | |(% style="width:268px" %)[[Place in the process>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Place in the process.WebHome]]:|(% style="width:347px" %)00 | ||
51 | |(% style="width:268px" %)[[Level>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Level.WebHome]]:|(% style="width:347px" %)00 | ||
52 | |(% style="width:268px" %)[[Unique identifier:>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Unique identifier.WebHome]]|(% style="width:347px" %)00 | ||
53 | |||
54 | |||
55 | ))) | ||
56 | |||
57 | ---- | ||
58 | |||
59 | === [[Sectoral detail>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral detail.WebHome]] === | ||
60 | |||
61 | ==== [[Skills>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Skills.WebHome]] ==== | ||
62 | |||
63 | * ((( | ||
64 | (% class="wikigeneratedid" id="H..." %) | ||
65 | ... | ||
66 | ))) | ||
67 | |||
68 | ==== [[Knowledge>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Knowledge.WebHome]] ==== | ||
69 | |||
70 | * ((( | ||
71 | ... | ||
72 | ))) | ||
73 | * ((( | ||
74 | |||
75 | ))) | ||
76 | |||
77 | ==== [[Autonomy / attitude>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Autonomy - attitude.WebHome]] ==== | ||
78 | |||
79 | * ((( | ||
80 | ... | ||
81 | ))) | ||
82 | |||
83 | ---- | ||
84 | |||
85 | === [[Assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Assessment.WebHome]] === | ||
86 | |||
87 | ==== [[Self assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Self assessment.WebHome]] ==== | ||
88 | |||
89 | 1. I don't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
90 | 1. I am unsure how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
91 | 1. I know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
92 | 1. I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
93 | |||
94 | ==== [[Mentor assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Mentor assessment.WebHome]] ==== | ||
95 | |||
96 | 1. ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
97 | 1. ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
98 | 1. ... knows how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
99 | 1. ... is more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. | ||
100 | |||
101 | ==== [[Acceptable assessment methods>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Acceptable assessment methods.WebHome]] ==== | ||
102 | |||
103 | [remove methods not used] | ||
104 | |||
105 | * [[Observation in simulated environment>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Observation%20in%20simulated%20environment/]] | ||
106 | * [[Observation on site>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Observation%20on%20site/]] | ||
107 | * [[Role play>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Role%20play/]] | ||
108 | * [[Post Box Exercise>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Post%20Box%20Exercise/]] | ||
109 | * [[Structured portfolio>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Structured%20portfolio/]] | ||
110 | * [[Criterion based interview>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Criterion%20based%20interview/]] | ||
111 | * [[Oral examination>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Oral%20examination/]] | ||
112 | * [[Written test multiple choice>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Written%20test%20multiple%20choice/]] | ||
113 | * [[Written test open answers>>url:https://wiki.sv-wtu.at/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Written%20test%20open%20answers/]] | ||
114 | |||
115 | ---- | ||
116 | |||
117 | === [[Training>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Training.WebHome]] === | ||
118 | |||
119 | [put tips, good practices, requirments, ... for training this competence here] | ||
120 | |||
121 | ---- | ||
122 | |||
123 | === [[References>>doc:01 Sectoral Layer.Sectoral Layer Glossary.References.WebHome]] === | ||
124 | |||
125 | * [put references to other competence systems here] |