Last modified by Randell Greenlee on 2021/11/19 11:04
From version < 46.1 >
edited by Randell Greenlee
on 2021/11/18 16:52
To version < 44.1 >
edited by Chris Van Goethem
on 2021/01/15 10:15
< >
Change comment: Renamed back-links.

Summary

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Content
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2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -= **Identify customer's needs** (70 22 00 05 30) =
5 += **Title** (00 00 00 00 00) =
6 6  
7 7  == [[ESCO description>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer ESCO description.WebHome]] ==
8 8  
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86 86  
87 87  ==== [[Self assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Self assessment.WebHome]] ====
88 88  
89 -1. I don't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
90 -1. I am unsure how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
91 -1. I know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
92 -1. I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
89 +1. ... [lowest level]
90 +1. ...
91 +1. ...
92 +1. ... [highest level]
93 93  
94 94  ==== [[Mentor assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Mentor assessment.WebHome]] ====
95 95  
96 -1. ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
97 -1. ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
98 -1. ... knows how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
99 -1. ... is more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
96 +1. ... [lowest level]
97 +1. ...
98 +1. ...
99 +1. ... [highest level]
100 100  
101 101  ==== [[Acceptable assessment methods>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Acceptable assessment methods.WebHome]] ====
102 102