analyse problems for opportunities (50 60 00 05 15)

ESCO description

Titleanalyse problems for opportunities
Description:Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.
Scope note:n.a.
Concept URI:http://data.europa.eu/esco/skill/6e16f998-7648-4ed0-8232-1b03722d1a53
ESCO version:1.08

In other languages

Deutsch:Probleme im Hinblick auf Chancen analysieren (Ermittlung und frühzeitige Erkennung von Problemen, um eine Vorgehensweise zu wählen, geeignete Lösungen zu finden oder sogar Weiterentwicklungschancen zu identifizieren.)
Nederlands:problemen analyseren met het oog op kansen (In kaart brengen van en anticiperen op problemen om een gedragslijn te kiezen, passende oplossingen aan te reiken of zelfs mogelijkheden voor verdere ontwikkeling in kaart te brengen.)
Italiano:analizzare i problemi e trovare soluzioni (Individuare e anticipare i problemi al fine di scegliere una linea d’azione, proporre soluzioni appropriate o anche individuare opportunità per ulteriori sviluppi.)

Development notes

Status: In progress / second read / finalised (date)

(The notes below will be removed at the end of the project)

ToDo

 


Sectoral layer

(The sector layer contains the refined definition of the ESCO competences in sector specific wording)

Structure

Field and subfield:50 60
Place in the process:00
Level:05
Unique identifier:15

 


Sectoral detail

Skills

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Knowledge

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Autonomy / attitude

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Assessment

Self assessment

  1. I don't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  2. I am unsure how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  3. I know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  4. I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Mentor assessment

  1. ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  2. ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  3. ... knows how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  4. ... is more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Acceptable assessment methods

[remove methods not used]


Training

[put tips, good practices, requirments, ... for training this competence here]


References

  • [put references to other competence systems here]
Tags:
Created by Randell Greenlee on 2021/11/19 09:17