From version < 10.2 >
edited by Randell Greenlee
on 2021/11/19 09:32
To version < 11.1 >
edited by Randell Greenlee
on 2021/11/19 10:21
< >
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -38,14 +38,16 @@
38 38  == Counselling and Guidance ==
39 39  
40 40  (((
41 -[[70 22 00 05 30>>doc:01 Sectoral Layer.Competences.70 22 00 05 30.WebHome]] -** **identify customer's needs** **(Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.)
41 +[[70 22 00 05 30>>doc:01 Sectoral Layer.Competences.70 22 00 05 30.WebHome]] -** **Identify customer's needs** **(Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.)
42 42  
43 -50 60 00 05 15 - analyse problems for opportunities (Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.)
43 +[[50 60 00 05 15>>doc:01 Sectoral Layer.Competences.50 60 00 05 15 analyse problems for opportunities.WebHome]] - Analyse problems for opportunities (Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.)
44 +
45 +[[90 10 00 05 05>>doc:01 Sectoral Layer.Competences.90 10 00 05 05 coach clients.WebHome]] - Coach clients (Actively help clients to improve their strengths and confidence. Propose courses and workshops or coach them yourself.)
44 44  )))
45 45  
46 -* **analyse problems for opportunities**
47 -* **coach clients** (Actively help clients to improve their strengths and confidence. Propose courses and workshops or coach them yourself.)
48 -* **use consulting techniques** (Advise clients in different personal or professional matters.)
48 +
49 +*
50 +* use consulting techniques (Advise clients in different personal or professional matters.)
49 49  * **counsel clients** (Assist and guide clients to overcome their personal, social, or psychological issues.)
50 50  * **provide career counselling** (Advise beneficiaries on future career options through counselling and, potentially, through career testing and evaluation.)
51 51  * **advise on career** (Provide personalised help, guidance and information to people in order to make them grow in their careers.)