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1 {{box cssClass="floatinginfobox" title="**Contents**"}}
2 {{toc/}}
3 {{/box}}
4
5 = **Listen actively** (50 10 00 05 20) =
6
7 == [[ESCO description>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer ESCO description.WebHome]] ==
8
9 (% style="width:691.25px" %)
10 |(% style="width:179px" %)**[[Title>>path:/xwiki/bin/view/Main/Sectoral%20Layer/Sectoral%20Layer%20Glossary/Title/]]**|(% style="width:509px" %)(((
11 listen actively
12 )))
13 |(% style="width:179px" %)**[[Description>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer ESCO description.WebHome]]**:|(% style="width:509px" %)(((
14 Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
15 )))
16 |(% style="width:179px" %)**[[Scope note>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Scope note.WebHome]]**:|(% style="width:509px" %)[put ESCO scope note here]
17 |(% style="width:179px" %)[[**Concept URI**>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Concept URI.WebHome]]:|(% style="width:509px" %)(((
18 [[http:~~/~~/data.europa.eu/esco/skill/a17286c5-238d-4f0b-bc24-29e9121345de>>http://data.europa.eu/esco/skill/a17286c5-238d-4f0b-bc24-29e9121345de]]
19 )))
20 |(% style="width:179px" %)[[**ESCO version**:>>doc:01 Sectoral Layer.Sectoral Layer Glossary.ESCO version.WebHome]]|(% style="width:509px" %)1.09
21
22 === [[In other languages>>doc:01 Sectoral Layer.Sectoral Layer Glossary.In other languages.WebHome]] ===
23
24 (% style="width:1193.25px" %)
25 |(% style="width:180px" %)Deutsch:|(% style="width:1012px" %)(((
26
27
28 **aufmerksam zuhören**
29
30
31 )))
32 |(% style="width:180px" %)Nederlands:|(% style="width:1012px" %)(((
33
34
35 **actief luisteren**
36
37
38 )))
39 |(% style="width:180px" %)Italiano:|(% style="width:1012px" %)(((
40
41
42 **ascoltare attivamente**
43
44
45 )))
46
47 ----
48
49 == [[Development notes>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Development notes.WebHome]] ==
50
51 Status: In progress / second read / finalised (date)
52
53 (The notes below will be removed at the end of the project)
54
55 (% class="box errormessage" %)
56 (((
57 (% class="wikigeneratedid" id="HStatus-weneedtocheckthesectorallayer" %)
58 In progress SKR
59
60 )))
61
62 ----
63
64 == [[Sectoral layer>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral layer.WebHome]] ==
65
66 (% class="wikigeneratedid" %)
67 (((
68 (The sector layer contains the refined definition of the ESCO competences in sector specific wording)
69
70 === [[Structure>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Structure.WebHome]] ===
71
72 (% style="width:618.25px" %)
73 |(% style="width:268px" %)[[Field and subfield>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Field and subfield.WebHome]]:|(% style="width:347px" %)50 10
74 |(% style="width:268px" %)[[Place in the process>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Place in the process.WebHome]]:|(% style="width:347px" %)10
75 |(% style="width:268px" %)[[Level>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Level.WebHome]]:|(% style="width:347px" %)05
76 |(% style="width:268px" %)[[Unique identifier:>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Unique identifier.WebHome]]|(% style="width:347px" %)20
77
78
79 )))
80
81 ----
82
83 === [[Sectoral detail>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Sectoral detail.WebHome]] ===
84
85 ==== [[Skills>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Skills.WebHome]] ====
86
87 * Giving attention to what other people say
88 * Keeping conversation etiquette
89 * Deriving key points of the conversation
90
91 ==== [[Knowledge>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Knowledge.WebHome]] ====
92
93 * Knowledge about conversation strategies
94
95 ==== [[Autonomy / Attitude>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Autonomy - attitude.WebHome]] ====
96
97 * Sense of methodology
98 * Concentration
99
100 ----
101
102 === [[Assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Assessment.WebHome]] ===
103
104 ==== [[Self assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Self assessment.WebHome]] ====
105
106 1. I don't know how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
107 1. I am uncertain how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
108 1. I know how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
109 1. I am more than able to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
110
111 ==== [[Mentor assessment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Mentor assessment.WebHome]] ====
112
113 1. ... doesn't know how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
114 1. ... is uncertain how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
115 1. ... knows how to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
116 1. ... is more than able to give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
117
118 ==== [[Acceptable assessment methods>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Acceptable assessment methods.WebHome]] ====
119
120 [remove methods not used]
121
122 * [[Observation in a Simulated Environment>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Observation in simulated environment.WebHome]]
123 * [[Observation on Site>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Observation on Site.WebHome]]
124 * [[Role Play>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Role Play.WebHome]]
125
126 ----
127
128 === [[Training>>doc:01 Sectoral Layer.Sectoral Layer Glossary.Training.WebHome]] ===
129
130 On-site training or in simulated environment in the group or with external people.
131
132 ----
133
134 === [[References>>doc:01 Sectoral Layer.Sectoral Layer Glossary.References.WebHome]] ===
135
136 * [put references to other competence systems here]