Counsel clients (90 10 00 05 15)

ESCO description

In other languages

Development notes

Status: In progress / second read / finalised (date)

(The notes below will be removed at the end of the project)

Sectoral layer

Sectoral detail

Skills

• Recognise people's personal, social, or psychological issues.
• Support people mentally in a goal-oriented way.
• Assist people during change process.

Knowledge

• Knowledge about fundamental psychological interrelation.
• Knowledge about motivation techniques.

Autonomy / attitude

• Aware of other’s behavior
• Able to solve complex issues
• Patience
• Able to act on own initiative
• Sense of methodology
• Concentration
• Emotional intelligence
• Open-minded
• Motivated
• Committed to self-development
• Positive approach
• Empathy

Assessment

Self assessment

1. I don't know how to assist and guide clients to overcome their personal, social, or psychological issues.
2. I am uncertain how to assist and guide clients to overcome their personal, social, or psychological issues.
3. I know how to assist and guide clients to overcome their personal, social, or psychological issues.
4. I am more than able to assist and guide clients to overcome their personal, social, or psychological issues.

Mentor assessment

1. ... doesn't know how to assist and guide clients to overcome their personal, social, or psychological issues.
2. ... is uncertain how to assist and guide clients to overcome their personal, social, or psychological issues.
3. ... knows how to assist and guide clients to overcome their personal, social, or psychological issues.
4. ... is more than able to assist and guide clients to overcome their personal, social, or psychological issues.

Acceptable assessment methods

• Observation in a Simulated Environment
• Observation on Site
• Role Play
• Structured Portfolio
• Oral Examination

Training

Training on the job under supervision or in small groups of students.

References

• [put references to other competence systems here]